Privacy Policy
Last updated: April 20, 2026
At Provenir, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
Account Information
When you register, we collect your email address, display name, business role (manufacturer or designer), and optional profile details such as company name, bio, and avatar.
Verification Documents
If you apply for business qualification verification, we collect business licenses, certifications, and other documents you submit to verify your identity and business status.
Usage Data
We automatically collect information about how you interact with the Platform, including pages viewed, features used, and timestamps of your activities.
2. How We Use Your Information
We use the information we collect to: provide, maintain, and improve the Platform; process your business qualification verification; facilitate communication between users; send you notifications about account activity, content reviews, and interactions; ensure Platform security and prevent fraud; and comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We may share your information with: service providers who assist in Platform operations (cloud hosting, email delivery, file storage); law enforcement or government authorities when required by law; and other users, to the extent you make your profile and content publicly visible on the Platform.
4. Data Storage and Security
Your data is stored on secure servers with industry-standard encryption. We implement appropriate technical and organizational measures to protect your information, including encrypted data transmission, secure credential storage, and access controls. However, no method of electronic storage is 100% secure.
5. Cookies and Tracking
We use essential cookies to maintain your login session and language preferences. We do not use third-party advertising trackers. Authentication tokens are stored in your browser's local storage to keep you logged in.
6. Your Rights
You have the right to: access and review your personal information; update or correct your account details; delete your account and associated data; export your content; and withdraw consent for optional data processing. To exercise these rights, contact us at operation@provenir.design.
7. Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law. Content you have posted may remain visible in anonymized form.
8. International Data Transfers
As a global B2B platform, your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data during any such transfers.
9. Children's Privacy
The Platform is designed for business use and is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting a notice on the Platform or sending you an email. Your continued use of the Platform after changes constitutes acceptance.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at operation@provenir.design.